Enrollment and payment of a workshop/ products indicates that you have read and understand these terms and conditions, please read carefully. The terms below apply to all workshops and payment.

Pricing and Delivery

Prices throughout the website are quoted in H.K. dollars, and payment can only be accepted in H.K. Dollars.
Delivery cost is usually included for orders over $300hkd. Packing and delivery costs, if any, will be added to the total price of your purchase for specific delivery methods.

Products purchasing

By checking out through shop account / completing and submitting an electronic order form, or by ordering through email/ intagram or facebook messages, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have received your FULL payment/ deposit. We will not be liable if there is a delay, and we will not accept your order if payment/ deposit is not completed.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm the products you have ordered, confirmation of mailing method and address, followed by detail payment method. 

Your order will be proceed to delivery via Hong Kong Post ordinary letter/packet. Delivery time span is subjected to HKPost working schedule and pace. If you have chosen ‘Tack Shipping’ at checkout, your parcel will be sent via SF Express. A Tracking Code will be sent to your registered email after the parcel has been mailed.

If products you have ordered are unavailable, you will be notified as soon as possible.

Return/ Exchange/ Refund after sending out products

If you found the product damaged after receiving it (Exclude Man-made/ Artificial Damage or Damage during Delivery), contact us for product return and exchange. 

Refund is generally not applicable. You may return the products and keep the amount of value for other purchase in store (when negotiated and agree by both seller and customer). 

We will afford extra fees that may include only if the products are damaged/ not same as customers’ orders. 

Any ‘personal reasons/preferences/ a change of mind’ will not be accepted as a reason to Return/Exchange/Refund, and extra fees will be afforded by customers, if any.

Workshop Enrollment

Refunds will only be given if:

• If a workshop is cancelled due to insufficient enrollments or teacher illness, participants enrolled in that workshop will be contacted and rearranged to an alternative workshop; or a full refund will be arranged within 7 business days.
• If you choose to reschedule a workshop more than 7 business days before its commencement, you can reschedule to another workshop date (of same value) within 6 months. No extra fee will be charged.
• If you choose to withdraw/ cancel from a workshop more than 7 business days before its commencement, the amount will be refunded within 7 business days.

Refunds NOT be given if:

• If you choose to reschedule the workshop less than 7 business days before its commencement, you will be charged an extra $50 HKD administration fee. Workshop enrollment can only be rescheduled 2 times, further rearrangement will be seen as cancellation and refunding will not be arranged.
• If you choose to withdraw/ cancel within 7 days of the workshop date, no refund can be provided.
• Any missed or late-joining occasions are participants’ full responsibility, which no refund will be provided. Rescheduling can be discussed with administration fees applied.

For further questions and enquiries, please contact us before enrolling.

*If there is any inconsistency or ambiguity between English versions and Chinese versions of the terms and conditions, the English version shall prevail.